Privacy Policy Intent and Function
Detailed Privacy Policy and User Information HandlingThis Privacy Policy serves as a comprehensive guide to how we handle your personal information from the moment you visit our website. We are dedicated to protecting your privacy by transparently managing your data, complying with legal standards, and ensuring robust security measures are in place. This policy outlines the specific processes and protections we use to secure your personal data.
○ DATA HANDLING AND UTILIZATION
We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:- The use of inquiry and registration forms.
- The purchase process when you buy any of our products or services.
- The provision of your details to us either online or offline.
- The use of Organisation products and/or systems.
- Name
- Job title
- Company/Organization name
- Home, shipping and billing addresses, phone and fax number
- Mobile telephone number
- Email address
- IP address and browser information
- Payment details such as credit card information
- Customer usage data for reporting purposes
- Audio recordings generated through the customer’s use of Organisation products, services and/or the System.
We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are facilitating the delivery of our services to you such as your company, education institution, or our service providers.
○ Data Collection and Its Use
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:- internal record keeping;
- improvement of our products / services;
- transmission by email of marketing materials that may be of interest to you;
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances.
For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
- soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
- for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
- if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time.
○ External Content Providers
Content on our site may include embedded content from other sites, which behaves in the same manner as if you visited the other site. Be aware that these sites may collect data about you and use tracking technology.○ Information Privacy and Security
Securing Your InformationWe implement robust security measures to protect the information we collect. However, complete security cannot be guaranteed online. We encourage you to take steps to protect your information, like using strong passwords and being cautious with sharing them. If you suspect your account has been compromised, please contact us immediately.
○ Hyperlinks to External Sites
The Site may from time to time include links to third party internet websites which are controlled and maintained by othersThese links are included solely for Your convenience and do not constitute and endorsement by Us of the websites linked or referred to including the services featured on those websites nor do We have any control over or knowledge of any privacy practices or content of any such websites
We have not reviewed these third party websites and do not make any representations regarding the availability content or accuracy of materials on such websites
If You decide to access third party websites through links on the Site You do so at Your own risk
Your use of third party websites is subject to any privacy policies of those websites which You should read immediately prior to submitting Personal Information to those websites
○ Reach Our Help Line
If you have questions or need additional information regarding this Privacy Policy, please reach out to us.○ Additional Elements
Access to InformationYou won't be charged a fee to access your personal data or to exercise any of the rights mentioned above. However, we may impose a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may decline to fulfill your request under these circumstances.
If you wish to request access to such information or if you have any queries or concerns about our use of any personal data related to you, please contact us via our email. We strive to respond to all legitimate requests within one month. However, in some cases, particularly complex requests or multiple requests, it may take us longer than a month. If so, we will inform you and keep you updated.